FAQs
Q: Are your services covered by insurance?
Before booking a session, please make sure that your health benefits cover services provided by a registered social worker (which I am).
Q: Where are you registered to provide your services?
Ontario and British Columbia, Canada.
Q: Where are your services located?
I only provide virtual services.
Q: What is your session rate?
An hour-long session is $135.
Q: What are your credentials?
I have my Master of Social Work degree from Dalhousie University (2018) and my Bachelor of Social Work degree from University of Victoria (2012).
Q: What is health advocacy?
If you have navigated the healthcare system, you know it’s not easy!
Whether you’re wondering if you’re allowed to speak up, how you’re supposed to manage your symptoms or medication, the anxiety of preparing for appointments or procedures/surgery - not only are you not alone, you are the EXPERT on you!
I can help you process what can be an overwhelming process - mind, body and spirit - how to find your voice to communicate with your healthcare team, family and friends and find ways to reframe and get creative to cope.
Q: Do you only support clients with chronic illness and disability?
No, I also support clients with anxiety and depression.
Q: What disabilities are your services geared towards?
Spinal Cord Injury, spinal cord defects, mobility disabilities.
Q: How do you support the family and friends of people with chronic illness or disability?
I find it important to acknowledge that your family and even close friends can also “have” your diagnosis.
How? Why? They are on this journey with you but are experiencing it from a different vantage point. If you are having surgery, your family and friends, who are there supporting you, are also watching you navigate it and - it ain’t easy to watch someone you love going through pain.
Your support system also needs support, though it may look a little (or a lot) different. They more they can get their own unique support, the better able they can be to support you.
Q: How do you engage in advocacy in the disability/chronic illness community?
I have been an ambassador for the Rick Hansen Foundation since 2017.
In that work I give presentations to (largely) kids and communities across Canada, educating the importance of accessibility and inclusivity. Furthermore, we talk about the steps they can be taking to be more inclusive of people with disabilities.
In 2021, I led the Vancouver team participating in the largest survey ever conducted on accessibility for Canada by AccessNow. Vancouver, Calgary and Ottawa teams came together - with and without disabilities - to map their cities for accessibility in local businesses and public spaces.
Contact us.
jenna@counsellingandhealthadvocacy.ca
(604) 200-2927